Customer Service Excellence

Customer Service Excellence 2023-04-08-09 - BFIN Hall, Krishna Tower, New Baneshwor, Kathmandu

We are pleased to inform you that Banking, Finance and Insurance Institute of Nepal Limited (BFIN) is organizing a one and half day classroom Training Program on “Customer Service Excellence” at BFIN Hall, Krishna Tower, New Baneshwor.

Date        : 25 - 26 Chaitra, 2078

Friday     :  03:00 PM - 05:00 PM
Saturday :  10:00 AM - 03:00 PM

This course is designed for employees (up to officer level) working in customer service department (CSD) of bank, insurance, corporate sector and private sector.

Resource person(s): Dr. Binod Atreya, MD, BFIN

Please send us the name, contact number and email id of the nominated officials.

We, therefore, request you to kindly nominate the officials to attend the training program and send us the nomination either by letter or email at training@bfin.com.np/marketing@bfin.com.np within 21 Chaitra, 2078.

Files

BFIN__1648364359Customer_Service_Excellence_Flyer.pdf

Latest Programs

Training Program on Expected Credit Loss(ECL) in l

2023-12-04 - 06-Kathmadu, Nepal
Learn More

Prudent Lending Practices, Recoveries Strategies,

2023-08-12 - Kathmandu
Learn More

Managing Credit Administration

2023-08-04-05 - Kathmandu
Learn More

Collateral Valuation and Survey

2023-07-29 - Chitwan
Learn More